15+
Years operating
4,200+
Guest stays completed
4.7
Average guest rating
24/7
Front desk always open
Guest Reviews
A selection of reviews from guests who stayed during transit through U-Tapao.
Marcus Kellner
Frankfurt · Business traveller
May 2025
My connection through U-Tapao was nine hours. I found Dao Reuang online an hour before landing and they had a room ready when I arrived. The shower was genuinely good — strong pressure, plenty of hot water. I slept for four hours, ate breakfast, and the shuttle had me at the terminal with time to spare. It was exactly what a layover room should be.
Apinya Thongkham
Bangkok · Solo traveller
April 2025
I stayed in the overnight room after a long haul from London via Doha. The team knew what time my shuttle needed to leave and called me at exactly the right moment. The blackout curtains are properly dark — I actually slept well, which I was not expecting. Small place, which I think helps. You feel looked after rather than processed.
Ravi Venkatesh
Singapore · Family trip
May 2025
We booked the Long Layover Suite for myself, my wife and our daughter — 17-hour connection after a cancelled route. The sitting area meant the adults could stay up a little longer while our daughter rested properly. The light meal was simple but fresh and the team updated us every few hours on our morning flight without us having to ask. Worth every baht.
Saoirse Lim
Dublin · Backpacker
April 2025
Used the daytime rest room for a 5-hour gap. The room itself was clean and perfectly comfortable — not luxurious, but that was not what I needed. Having somewhere to leave my bags and take a proper shower made such a difference. Staff were helpful and not at all pushy. I had tea waiting at the desk when I came down, which was a nice touch.
Hiroaki Chiba
Tokyo · Business travel
May 2025
Three separate occasions now, always the overnight room. Every time the room is ready quickly and the shuttle is on time. The staff seem to know the U-Tapao schedule very well — they mentioned that my regular Bangkok flight had been moved to a different gate before I had even checked my phone. That kind of attentiveness is what keeps me coming back.
Nadia Bauer
Munich · Couple transit
April 2025
We needed somewhere for a 12-hour stop and the overnight package worked well. The breakfast situation deserves a mention — they had food ready at 05:00 without any fuss. Thai rice porridge and decent coffee. The area is quiet too, which after a red-eye flight was exactly what we needed. Would suggest to any couple passing through U-Tapao.
Guest Stories in Detail
Three layover situations — and how Dao Reuang shaped the outcome.
Case Study · Family of Four
The Challenge
A family of four from the Netherlands arrived at U-Tapao at 22:00 after a diverted flight from Bali. Their connecting flight to Bangkok was not until 14:00 the following afternoon — a 16-hour wait they had not anticipated.
What We Provided
The Long Layover Suite was prepared within 45 minutes of their call. Both children had comfortable sleeping arrangements. The team sourced a late meal from a local supplier and kept the sitting room available so the parents could stay up without disturbing the children.
The Outcome
The family slept, ate breakfast together and arrived at U-Tapao for their 14:00 flight well rested. The parents later wrote: "We arrived in chaos and left feeling like human beings again."
Case Study · Business Traveller, Short Window
The Challenge
A consultant travelling from Seoul needed a 4-hour window between an early arrival at U-Tapao and a presentation in Bangkok. She needed a shower, a quiet space to review materials and a reliable transfer back to the terminal.
What We Provided
The daytime rest room was ready on arrival. Luggage was taken immediately. After showering and reviewing her materials undisturbed, she was given a 15-minute heads-up before the shuttle — with live confirmation that her flight was on schedule.
The Outcome
She arrived in Bangkok composed and on time. She has since sent three colleagues to Dao Reuang on similar routes — all staying in the daytime rest room.
Case Study · Delayed Overnight
The Challenge
A couple mid-way through a long trip had their evening flight delayed by six hours. By the time they landed, it was past midnight and they had another early morning flight at 06:00 from U-Tapao.
What We Provided
An overnight room was confirmed by phone within ten minutes. The team met them at arrivals with the shuttle and had the room lit and ready. A wake-up call was set for 04:30 with breakfast waiting immediately after.
The Outcome
The couple made their 06:00 flight without stress. They described the experience as "the only part of that journey that went smoothly" — and rated the stay five stars.
Reach Us Before Your Flight
Phone
+66 38 627 410Address
64 Sukhumvit Rd, Ban Chang, Rayong 21130
Front Desk
Open 24 hours, every day
Your layover could go smoothly too
Send us your flight details and we will take it from there.
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